Who We Are

For over 50 years, TuGo's dedication to travellers, partners and employees, has made us one of Canada's top travel insurance providers and a Canada's Best Managed Company. Together with our partners, we've protected millions of people with travel insurance worldwide.

We understand our customers' needs and we're passionate about helping them have better experiences, providing top-rated claims assistance and customer service. We offer products and services that are easy to use and go beyond financial protection.

So here's our promise: we help—however we can, when things go wrong or you just want some helpful advice, we get you what you need when you need it.

Where It All Began

We've been innovators in the travel medical insurance business since the beginning! It all began in Herb and Georgina Robinson's basement in 1964. Since then, we've come a long way. We're now a bilingual company with a national presence and offices all over Canada. We're also a Canada's Best Managed Company, Gold Standard Member. There's a lot more to accomplish and we couldn't be more excited.

How We Are Complying with Travel Insurance Reforms

TuGo is already in compliance with many of the points outlined in the Council of Canadian Insurance Regulators’ (CCIR) Position Paper on travel insurance; we work to be transparent and help to instill the public’s confidence in travel insurance protection by having clarity for travellers and creating the best experiences we can. We are also actively exploring other improvements we can make moving forward, in an effort to continuously improve travellers’ experiences.

TuGo: A Brief History


Herb and Georgina Robinson founded TuGo, originally Travel Underwriters


First Canadian company to launch missed flight insurance


Introduced annual excess emergency hospital/medical insurance


One of the first to sell travel insurance online


  • Bilingual, national presence
  • One of Canada's Best Managed Companies, Gold Standard Member
  • 170 employees

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