July 9, 2019
Due to the cancellations and delays of Swoop flights, you may find your trip has been affected.
Trip Cancellation & Trip Interruption
If you purchased a Trip Cancellation & Trip Interruption policy before your trip, and have a cancelled or delayed connecting Swoop flight, TuGo’s Trip Cancellation & Trip Interruption Insurance will provide coverage under Covered Risk #18 (page 25).
We encourage stranded Swoop passengers to discuss compensation and alternate travel arrangements with their travel agents.
Travellers are also encouraged to contact their credit card company through which they purchased tickets for possible reimbursement.