Canadian Travel Advisories

Looking for the latest Canadian travel advisories? You’ve come to the right place.

Get updates on travel advisories and health information issued by the Government of Canada, before travelling abroad.

Travel Advice and Warning: Bombings in Bangkok, Thailand

August 2, 2019

Currently, there is no Canadian government advisory in effect for Bangkok, Thailand. However, travellers should exercise caution due to the elevated threat of terrorism.

How does TuGo Travel Insurance respond for those who were planning to travel from, to or through Bangkok?

Trip Cancellation & Trip Interruption

As per the policy wording, coverage is available when the Canadian government has issued a travel advisory that recommends to “avoid all travel” or “avoid non-essential travel” on the contracted dates to the contracted destination. The advisory must be issued after the policy was purchased and after the trip was booked.

If travellers are making changes to their travel plans, they should contact their airline providers before Claims at TuGo.

Note: There is an “avoid all travel” advisory in other regions of Thailand, so make sure to review the “Risk level(s)” and “Safety and security” tabs of the Government of Canada’s advisory page.

Travel Warning: Swoop Flight Cancellations

July 9, 2019

Due to the cancellations and delays of Swoop flights, you may find your trip has been affected.

Trip Cancellation & Trip Interruption

If you purchased a Trip Cancellation & Trip Interruption policy before your trip, and have a cancelled or delayed connecting Swoop flight, TuGo’s Trip Cancellation & Trip Interruption Insurance will provide coverage under Covered Risk #18 (page 25).

We encourage stranded Swoop passengers to discuss compensation and alternate travel arrangements with their travel agents.

Travellers are also encouraged to contact their credit card company through which they purchased tickets for possible reimbursement.

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