Canadian Travel Advisories

Looking for the latest Canadian travel advisories? You’ve come to the right place.

Get updates on travel advisories and health information issued by the Government of Canada, before travelling abroad.

Travel Warning: Potential Air Transat Flight Attendants Strike

November 27, 2023

Air Transat flight attendants have voted to potentially strike as soon as January 3, 2024 after an overwhelming majority voted to give their union a mandate to walk off the job if a new labour deal can't be reached.

How does TuGo® Travel Insurance cover those who are booked with Air Transat?

Trip Cancellation & Trip Interruption Insurance

If and when this strike is announced, which means the strike notice has been filed, it becomes a known circumstanceas of the strike announcement date.

If you didn’t purchase Trip Cancellation & Trip Interruption coverage before the announcement, coverage won’t be available related to the strike.

If you did purchase a policy before the strike announcement, Trip Cancellation & Trip Interruption coverage is available if you’ve been contacted by your airline advising that your flight is cancelled or delayed due to an airline strike.

If you’re making changes to your travel plans, you should contact your airline before Claims at TuGo.

How to contact Claims at TuGo:

Toll-free: 1-800-663-0399

Collect: 604-278-4108

Email: claims@tugo.com

We will continue to monitor the situation, and update our travel warnings as the situation progresses.

Show Less

Travel Advisory: Regions Impacted by Israel-Hamas Conflict

October 12, 2023

On October 8, 2023, the Canadian government issued an official travel advisory to “avoid non-essential travel” to Israel, the West Bank and the Gaza Strip. If you’re travelling to or are currently in a nearby country, continue to monitor travel.gc.ca for travel advisories that may impact your travels.

How does TuGo® Travel Insurance protect those who are planning to travel from, to or through regions impacted by the Israel-Hamas conflict?

Emergency Medical Insurance

If you’re currently in Israel, the West Bank or the Gaza Strip and covered by our Emergency Medical Insurance before the travel advisory was issued on October 8, 2023, you may have coverage for an emergency or a medical condition related to the travel advisory,up to a period of 30 days from the date the travel advisory was issued.
If you haven’t yet left on your trip, but decide to proceed with your trip despite the advisory, you won’t be covered if the sickness or injury is directly or indirectly caused by the reason for which the travel advisory was issued.

Trip Cancellation & Trip Interruption

You may be covered when the Government of Canada has issued a Level 3: “Avoid non-essential travel” advisory to Israel, the West Bank and the Gaza Strip (including any stopovers, layovers or any other destinations you’re transiting through). For Trip Cancellation, coverage will be provided if the travel advisory was issued after your policy was purchased and after your trip was booked; and must be in place on the departure date or within the 7 days before the departure date.
For Trip Interruption, the travel advisory must be issued after departure and during the scheduled travel dates provided insurance was purchased before the travel advisory being issued.
Insurance purchased for trips booked to Israel, the West Bank or the Gaza Strip on or after October 7, 2023, won’t be covered, since the conflict is a known circumstance.

Note: Coverage may be provided under other circumstances; please refer to policy wording for a complete list of covered risks.

Applicable to All Plans

If you’re currently in Israel, the West Bank or the Gaza Strip, you won’t be covered:

If you’re participating in and/or voluntarily exposing yourself to acts of war or acts of terrorism.
For death, disablement or injury in any way caused by or contributed by radioactive contamination or by the utilization of nuclear, chemical or biological weapons (whether or not caused by acts of war or acts of terrorism).

If you’re making changes to your travel plans, you should contact your airline provider before Claims at TuGo.