TuGo Telemedicine

Powered by 1.800MD®

Convenient Care Anywhere™, when travelling within the US
If you aren't feeling well and would like to seek medical advice, but don't think a clinic or hospital visit is necessary, you can access our convenient, prompt, and comprehensive telemedicine service instead!

How TuGo Telemedicine works for our travel insurance customers

24/7 Convenience

Not feeling well? Call TuGo toll-free at 1-866-419-9308, and provide:

  • Your name
  • Policy number
  • Where you currently are in the US
  • Phone number to be reached at
  • If you'd like to communicate with the physician in a language other than English
Expert care by phone

TuGo's team immediately connects with 1.800MD's team to schedule your consultation. You'll be connected with a board-certified physician, with 15 to 20 years of medical expertise.

Prompt, comprehensive service

In as little as 1 hour, receive a recommended treatment; and if needed, a resulting prescription will be sent instantly to a pharmacy near you—all without leaving the comfort of your hotel room, vacation rental, or RV!

Extra Perk! If you have a deductible on your policy, it won't apply to the call or the resulting prescription expenses.

Testimonials

About TuGo Telemedicine

TuGo has partnered with 1.800MD, a telehealth company with board-certified physicians who are equipped to provide Convenient Care Anywhere within the US, right over the phone.

To be eligible for this service, you must be a Canadian traveller visiting the US at the time of your consultation and insured under a TuGo Worldwide Emergency Medical plan or All Inclusive Holiday Package. Coverage must be in effect at the time of consultation and is subject to policy terms and conditions.

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