TuGo Telemedicine

For Canadians

Powered by 1.800MD®

Convenient Care Anywhere™, when travelling within the US
If you aren't feeling well and would like to seek medical advice, but don't think a clinic or hospital visit is necessary, you can access our convenient, prompt, and comprehensive telemedicine service instead!

How TuGo Telemedicine works for our travel insurance customers

24/7 Convenience

Not feeling well? Call TuGo toll-free at 1-866-419-9038, and provide:

  • Your name
  • Policy number
  • Where you currently are in the US
  • Phone number to be reached at
  • If you'd like to communicate with the physician in a language other than English
Expert care by phone

TuGo's team immediately connects with 1.800MD's team to schedule your consultation. You'll be connected with a board-certified physician, with 15 to 20 years of medical expertise.

Prompt, comprehensive service

Within an hour, receive a recommended treatment; and if needed, a resulting prescription will be sent instantly to a pharmacy near you—all without leaving the comfort of your room, vacation rental, or RV!

Extra Perk! If you have a deductible on your policy, it won't apply to the call or the resulting prescription expenses.


About TuGo Telemedicine

TuGo has partnered with 1.800MD, a telehealth company with board-certified physicians who are equipped to provide Convenient Care Anywhere within the US, right over the phone.

To be eligible for this service, you must be a Canadian traveller visiting or studying in the US at the time of your consultation and insured under a TuGo Worldwide Emergency Medical plan, All Inclusive Holiday Package or Student Insurance - For Canadian Students. Coverage must be in effect at the time of consultation and is subject to policy terms and conditions.

We use cookies to give you the best possible experience of our website.

If you continue, we’ll assume you’re happy for your web browser to receive all cookies from our website. You can learn more about our use of cookies in our Terms of Service and our Privacy Policy.