January 8, 2025
The Canadian government has not yet issued a travel advisory for Southern California, relating to wildfires that began spreading across Los Angeles due to a powerful windstorm.
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How does TuGo Travel Insurance cover those who were planning to travel from, to or through affected wildfire areas within Southern California?
Emergency Medical
If you’re currently in Southern California and covered by our Emergency Medical Insurance, you would be covered if you are sick or injured resulting from the wildfires, subject to all the terms and conditions of your policy.
Trip Cancellation & Trip Interruption Insurance
As per the Traveller policy wording, coverage is available for the following covered risks, if the policy was purchased before January 8, 2025:
Covered risks 1, 2, 19 to 22, and 24 to 27
When am I not covered for Trip Cancellation & Trip Interruption Insurance due to the fires?
If the insurance was purchased on or after January 8, 2025, Trip Cancellation & Trip Interruption exclusion 5 – circumstance known at the time of purchase will apply to all covered risks.
If you’re making changes to your travel plans, contact your airline provider before Claims at TuGo.
How to contact Claims at TuGo:
Toll-free: 1-800-663-0399
Collect: 604-278-4108
Email: claims@tugo.com
We will continue to monitor and update our travel warnings as the situation progresses.
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