As of December 17, 2024, Canada Post has resumed service. However, service may be delayed as Canada Post catches up with their backlog. In the meantime, we recommend using myTuGo to submit claims, upload necessary documents, and keep track of your claim’s process.
Have a travel insurance policy?
Receive a text message when your flight’s delayed 2+ hours, wherever your travels take you.
Get instant access to an airport lounge pass or cash payout via text message.
Just for being one of our travel insurance customers, our MyFlyt service is included, at no extra charge!
All you’ll need to sign up are your contact details and travel insurance policy number*.
Log in at least 24 hours before your flight is scheduled to leave.
Choose your preferred payment type.
Confirm your policy number, then add your flight details.
Check all the travellers on your policy who are flying with you.
Have questions? Explore FAQ
TuGo is one of Canada’s top insurance providers and a Platinum Club member of Canada’s Best Managed Companies. Together with our partners, we've protected millions of travellers worldwide. We specialize in products and services that enhance and enable travel, and are driven to provide top-rated service how, when and where our customers want it.