Our Underwriters

TuGo's insurance policies are underwritten by the following insurers:

  • Industrial Alliance Insurance and Financial Services Inc.
  • Industrial Alliance Pacific General Insurance Corporation
  • Certain Lloyd's underwriters, severally and not jointly

Any complaint or disputes should be sent to info@tugo.com.

While we endeavour to consider and resolve all complaints on a timely basis, in the event you remain unsatisfied, you may refer your complaint to the main underwriter Industrial Alliance. Please click here for a copy of their complaint procedures.

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