Our Underwriters

TuGo's insurance policies are underwritten by the following insurers:

• Industrial Alliance Insurance and Financial Services Inc.
• Industrial Alliance Pacific General Insurance Corporation
• Certain Lloyd's underwriters, severally and not jointly

Any complaint or disputes should be sent to info@tugo.com.

While we endeavour to consider and resolve all complaints on a timely basis, in the event you remain unsatisfied, you may refer your complaint to the main underwriter Industrial Alliance. Please click here for a copy of their complaint procedures.