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Pricing Actuary


Department: Actuarial
Reports to: Head of Actuarial & Data Analytics
Location: Richmond, BC

Who we are

TuGo is one of Canada’s leading travel insurance providers and a Canada’s Best Managed Company Platinum Club member. At TuGo, we make travel easier and a better experience by connecting partners and products with travellers, offering what they want, when, where and how they want it.

TuGo is an engaged, empowered and effective community of people, working together to help make great travel-related experiences for our customers. At TuGo we strive to be valued, effective and trusted. These values are the same internally in how we work with each other and externally expressed as our brand, in how we support and engage with our customers.

Headquartered in BC, with almost 200 employees in offices across Canada, we’re looking for a Pricing Actuary to join our Richmond, BC team!

What you'll do


This is an excellent opportunity to use and enhance your generalist actuarial skillset.As part of a small actuarial team, you will be responsible for analyzing the losses, forecasting,rate-making, reserving and collaborating on the product design. You are comfortable with loss models and have experience identifying and interpreting the trends affecting the losses, setting the rates, and modelling the impact of product changes on the losses.

Specifically you will:

  • Independently build models to identify, analyze, and interpret trends and patterns in sales and claims data.
  • Proactively evaluate the rating assumptions and suggest updates based on the emerging claims experience.
  • Forecast and report on financial performance of the insurance book of business.
  • Review and maintain the rate levels to achieve the target profitability metrics for the products.
  • Review and maintain the rating structure of TuGo products to achieve the desired risk selection.
  • Provide input on the structure of new product features to address the above targets.
  • Develop and maintain insight into competitive benchmarking of rates and participate in optimizing the pricing to meet retention and new business growth targets.
  • Suggest improved algorithms to determine appropriate levels of loss reserves by reviewing loss reserve development.
  • Make recommendations on data collection tools, software, and business processes to maximize insights and efficiency of the pricing function.
  • Collaborate with relevant stakeholders at all levels of the organization, including making and presenting recommendations to a variety of technical and non-technical audiences.
  • Model and encourage use of best practices of actuarial techniques, modelling, and analytics.
  • Achieve performance targets.
  • Collaborate and communicate effectively with team members and all other teams.
  • Responsively and effectively handle issues.
  • Look for ways to improve customer experience.
  • Promote and model TuGo culture, values, and brand promise.
  • Continuously build professional and technical expertise.
  • Other duties as required.

What you'll bring

  • Bachelor’s degree in Mathematics, Statistics, or Actuarial Science
  • Solid knowledge of actuarial principles, 3-4 years of related experience
  • Recent or near FCAS/FSA designation
  • High proficiency in MS Excel
  • Experience using R or Python
  • Excellent analytical and problem-solving skills
  • Strong attention to detail
  • Ability to interpret the results and present ideas/decisions clearly
  • High level of personal integrity and self-accountability
  • Demonstrated creativity to identify and implement innovative solutions
  • Ability to work with private information ensuring confidentiality
  • Excellent written and verbal English communication skills
  • Strong team player and positive contributor
  • Able to consistently live our values of valued, effective and trusted
  • A strong customer experience focus
  • A passion for continuous learning and professional achievement
  • A passion for travel

Apply to TuGo

If you’re passionate about providing better customer experiences, and this position fits your career plan, send your resume and cover letter to:

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How to Apply

To apply for any position, send your cover letter and resume to us:




Mailing Address

Human Resources - Careers
11th Floor - 6081 No.3 Road
Richmond, BC, V6Y 2B2

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